Home
Products
Gift Certificates
Perfect Chair
Back to Yelo
About Us
Terms of Use

Home > About Us
About Us
Yelo is an entirely new concept in wellness. It is a sanctuary designed to help urbanites deal with the pressures of modern life through a unique combination of sleep and reflexology therapies.

Yelo Reflexology* treatments include the feet, hands and/or ears, and are designed to heal and alleviate specific conditions or ailments so that you can emerge balanced and energized. Yelo Reflexology may be experienced on its own for rest and relaxation or combined with a YeloNapSM.

Our contact information

By Email:
treats@yelonyc.com
By standard mail:
Yelo, LLC
315 West 57 Street
NY, NY 10019

By phone:
212 245 8235 (between 9 a.m. and 9 p.m. Eastern Time)

POLICIES FOR ONLINE SHOPPING

PAYMENT OPTIONS

Online purchases from Yelo, LLC must be made using a credit card. We accept Visa, Mastercard, Discover and American Express.

Safety
Entering your credit card information at www.shopyelonyc.com is safe. We have taken the necessary steps to ensure your payment information is processed confidentially and accurately.

State Sales Taxes
For all Yelo, LLC purchases, sales tax will be charged where Yelo, LLC is required by law to charge tax. Taxes that appear on your online order are approximate. The actual taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped.

Shipping Methods and Options
We ship all orders to the forty eight contiguous United States via FedEx, including all Standard Ground orders. In addition to shipping time, please allow 2-3 business days for us to process your order and 7-10 business days for overall delivery time when shipping FedEx Standard Ground. We use FedEx 2 Day or FedEx Ground for all orders shipped to Alaska or Hawaii.

We also offer the following expedited shipping options within the United States:

  • FedEx Express Saver 3 Day
  • FedEx 2Day
  • FedEx Standard Overnight


RETURNS FOR ONLINE PURCHASES

Returns
We want you to be satisfied with your product order from Yelo, LLC, and we will gladly exchange or refund products that were purchased within 30 days of receipt that you are unsatisfied with. Generally we do not cover the cost of shipping the unwanted products back to Yelo, LLC or the cost of shipping the replacement product to you.

We will gladly assist you with an exchange or refund of tea. Please email us at treats@yelonyc.com or contact us at 212 245 8235 and we will help facilitate returns or exchanges.

Yelo, LLC
315 West 57 Street
NY, NY 10019